Wednesday, December 3, 2025

Why Some Establishments Discourage Tipping by Customers

While waiting in line to pick up a package at this Drop & Go by a bus company here in Baguio City, the two customers ahead in the line started talking about this sign near the entrance and waiting area.

One asked the other: "𝘗𝘢𝘢𝘯𝘰 𝘬𝘶𝘯𝘨 𝘢𝘯𝘨 𝘥𝘢𝘮𝘪 𝘮𝘰 𝘵𝘢𝘭𝘢𝘨𝘢𝘯𝘨 𝘮𝘢𝘣𝘪𝘣𝘪𝘨𝘢𝘵 𝘯𝘢 𝘤𝘢𝘳𝘨𝘰 𝘢𝘵 𝘨𝘶𝘴𝘵𝘰 𝘮𝘰 𝘭𝘢𝘯𝘨 𝘮𝘢𝘨𝘣𝘪𝘨𝘢𝘺 𝘯𝘨 𝘬𝘰𝘯𝘵𝘪𝘯𝘨 𝘵𝘪𝘱 𝘴𝘢 𝘬𝘢𝘳𝘨𝘢𝘥𝘰𝘳? 𝘔𝘢𝘨𝘬𝘢𝘬𝘢𝘴𝘢𝘭𝘢 𝘣𝘢 𝘺𝘶𝘯𝘨 𝘬𝘢𝘳𝘨𝘢𝘥𝘰𝘳 𝘴𝘢 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘱𝘢𝘨 𝘵𝘢𝘵𝘢𝘯𝘨𝘨𝘢𝘱𝘪𝘯 𝘯𝘪𝘺𝘢 𝘺𝘶𝘯𝘨 𝘵𝘪𝘱?"

That's a valid question.

The other one answered: "𝘋𝘪𝘯𝘪𝘥𝘪𝘴𝘤𝘰𝘶𝘳𝘢𝘨𝘦 𝘴𝘪𝘨𝘶𝘳𝘰 𝘯𝘪𝘭𝘢 𝘢𝘯𝘨 𝘱𝘢𝘨-𝘵𝘪𝘱 𝘬𝘢𝘴𝘪 𝘳𝘦𝘨𝘶𝘭𝘢𝘳 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘺𝘶𝘯𝘨 𝘮𝘨𝘢 𝘬𝘢𝘳𝘨𝘢𝘥𝘰𝘳 𝘯𝘪𝘭𝘢, 𝘥𝘪 𝘮𝘨𝘢 𝘬𝘰𝘮𝘣𝘰𝘺."

That seems like a valid answer. 

But then again, in establishments where tipping is practiced, tipping isn't dependent on whether an employee is regular or not. It's dependent on the quality of the service and how satisfied the customer is.

So off to Google we go to ask the question: 𝘄𝗵𝘆 𝗱𝗼 𝘀𝗼𝗺𝗲 𝗲𝘀𝘁𝗮𝗯𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀 𝗮𝗰𝘁𝗶𝘃𝗲𝗹𝘆 𝗱𝗶𝘀𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝘁𝗶𝗽𝗽𝗶𝗻𝗴? And the following were the top answers.

1. Tipping can cause tension among the workers. 
2. Tipping can cause income inequality and disparity among the workers. 
3. Normalizing tipping can cause some workers to expect being tipped on every service they do. It can come to a point where tipping becomes mandatory instead of voluntary. And this can be unfair to customers. 
4. Tipping can cause competition among the workers which can subject customers to unnecessary discomfort. 

It also depends on the type of establishment. The culture of tipping seems more appropriate to some types of establishments. Not so much for other types of establishments. 

With these in mind, would you agree with some establishments putting up signs like this?