You Have the Right to Criticize BENECO's Management and Board of Directors

When people criticize BENECO, the criticisms are towards the management and the board of directors. Nobody is trying to insult or discredit the linemen who are hard at work rain or shine, wind or no wind. The linemen's dedication to restoring power is highly appreciated. The linemen are not the problem. No one's questioning their hard work. 

Members and consumers have the right to criticize and question BENECO's management and board of directors. Their questions are valid:

1. What is BENECO doing to upgrade its systems and infrastructures?

2. Why is it that it's often the same feeders encountering the same problems over and over again? 

3. What are the long-term solutions being implemented by BENECO to address these recurring problems? 

Power interruptions exceeding 24-hours could mean losing clients or losing jobs for the thousands of members/consumers with work-from-home setups. Their frustrations aren't coming from an empty vacuum. No one's criticizing for the sake of criticizing. 

Better systems, better infrastructure, and preemptive policies mean less problems. And less risks to limbs and lives for the "warriors of light".